Privacy Policy

1. Introduction

Zrelaya Soli Travel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zrelaya-soli.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our newsletter
• Request information about our tours
• Complete forms on our website
• Participate in surveys or promotions
• Contact us via email, phone, or other means

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Travel preferences and interests
• Payment information (when booking tours)

Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect this information. See our Cookie Policy for more details.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling your tour bookings
• Sending you marketing and promotional communications
• Responding to your comments, questions, and requests
• Analyzing usage patterns and trends
• Developing new products and services
• Preventing fraudulent transactions and monitoring against errors
• Sending you technical notices and support

4. Disclosure of Your Information

We may share your information in the following situations:

• Business Partners: With our trusted business partners who help us provide our services, such as tour operators, hotels, transportation companies, and payment processors.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we have about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of our processing of your information
• Objection to our processing of your information
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this Privacy Policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: