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Terms of Service

Last Updated: October 15, 2023

1. Agreement to Terms

By accessing or using the Zrelaya Soli Travel website (zrelaya-soli.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily download one copy of the materials on Zrelaya Soli Travel's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on Zrelaya Soli Travel's website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Zrelaya Soli Travel at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Booking and Cancellation Policies

3.1 Booking Confirmation

Your tour booking is not confirmed until you receive a written confirmation from Zrelaya Soli Travel and have paid the required deposit. Full payment is required 60 days prior to the tour departure date unless stated otherwise.

3.2 Cancellations by You

Cancellations must be made in writing to Zrelaya Soli Travel. The following cancellation fees apply:

  • More than 60 days prior to departure: Loss of deposit
  • 59-30 days prior to departure: 50% of total tour cost
  • 29-15 days prior to departure: 75% of total tour cost
  • 14 days or less prior to departure: 100% of total tour cost

We strongly recommend purchasing travel insurance to protect against unexpected cancellations.

3.3 Cancellations by Us

Zrelaya Soli Travel reserves the right to cancel any tour due to insufficient participation, unforeseen circumstances, or force majeure events. If we cancel a tour, you will receive a full refund of all payments made to us, or you may choose to apply your payment toward an alternative tour. Zrelaya Soli Travel is not responsible for any additional expenses incurred by you in preparing for the tour (e.g., non-refundable flights, visa fees).

3.4 Tour Changes

While we make every effort to operate tours as advertised, we reserve the right to modify itineraries, accommodations, and included activities due to weather conditions, safety concerns, or other factors beyond our control. No refund will be given for reasonable alterations to itineraries.

4. Disclaimer

The materials on Zrelaya Soli Travel's website are provided "as is". Zrelaya Soli Travel makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Zrelaya Soli Travel does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

5. Limitations

In no event shall Zrelaya Soli Travel or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Zrelaya Soli Travel's website, even if Zrelaya Soli Travel or a Zrelaya Soli Travel authorized representative has been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Accuracy of Materials

The materials appearing on Zrelaya Soli Travel's website could include technical, typographical, or photographic errors. Zrelaya Soli Travel does not warrant that any of the materials on its website are accurate, complete, or current. Zrelaya Soli Travel may make changes to the materials contained on its website at any time without notice. However, Zrelaya Soli Travel does not make any commitment to update the materials.

7. Links

Zrelaya Soli Travel has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Zrelaya Soli Travel of the site. Use of any such linked website is at the user's own risk.

8. Modifications

Zrelaya Soli Travel may revise these Terms of Service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of British Columbia, Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that Province.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

Zrelaya Soli Travel
456 Maple Street
Vancouver, BC V6B 2Z9
Canada
[email protected]
+1 (604) 555-1234
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